Verification limits

In some of our supported countries, there are different verification levels, with deposit and withdrawal limits that apply to each level. You can find out if your country has verification levels here. If they apply to you, find out what you’ll need to verify yourself there.

Deposit and withdrawal limits

As above, based on the verification level that you’re on, there are certain deposit and withdrawal limits that apply. You can quickly check which verification level you’re on from your settings screen here, and which deposit and withdrawal limits apply for you there.
Tip: If you’re wondering why there are maximum deposit limits, you’ll find the answer here.

Why do I have maximum daily buy and/or deposit limit?

When buying cryptocurrency or depositing money into your Sinecc wallet using instant payment methods (like credit cards), there are more restrictive limits that may apply in addition to your account limits which is why we only accept deposits in Bitcoin. The maximum amount per transaction is calculated using a combination of per-transaction limits, your account limits, as well as your previous transactions.
Note:: We require that cash/card deposits be limited temporarily due to the high risk of fraud associated with credit card or instant payment transactions.

What are the Service Charges and limits when buying cryptocurrency with Exchanges?

When you buy cryptocurrency, we give the current exchange rate which includes a service charge and varies depending on market conditions. To protect our customers from excessive price slippage, we have imposed a volume limit per transaction when buying cryptocurrency.

How do I deposit money into my Sinecc Wallet?

Depositing money into your Sinecc wallet is very easy. Once we know a little bit more about you (aka verifying your identity), you can deposit money in Bitcoin into your wallet in a few easy steps. Here's how:

1. Since we accept deposits in Bitcoin, you will need to purchase Bitcoin through the various Bitcoin exchanges such as Coinbase, Coinmama, Coinstar ATMs, etc. To fund your account with coinme, Customers buying Bitcoin must insert paper bills into the Coinstar machine and then get a voucher. They must also set up a Coinme account and pass a background check before the voucher can be redeemed. The machines charge a minimal fee for the Bitcoin transactions.

2. Once your purchase is complete and voucher Printed, send Bitcoin to the company wallet address: 3CdpasnQUQsU9496LmarNWYE4LzX4kb8

For your account funding.

3. Sign in to your Sinecc account. Go to your dashboard And follow the on-screen prompts from there to select which package to invest in.

Note: You'll have to verify your account first before you can make a deposit. Keep in mind;
When making a deposit, make sure that:

1) You've deposited to the right company wallet address above (the wallet address is case sensitive, so ensure you copy and paste correctly on the provided field).

2. We do not accept cash/card deposits for the safety of our users and customers.

3. Also ensure you’ve used the correct unique reference code if you were referred by someone.

How long does this deposit method take?

Once we receive your deposit, we’ll automatically add it to your wallet, and notify you via email. Deposit times depend on your country and on which day of the week the deposit was made. All deposits are allocated automatically as soon as Sinecc receives them, but in some countries, it may take a little longer before you see the money in your Sinecc wallet. In countries within Europe, South America and North America, deposits will show up in your wallet within minutes.

How do I tell Sinecc a little bit more about myself?

Before making a deposit, we’ll need to confirm your details - like your mobile number and basic personal information. This varies depending on your country.

How long until my deposit shows up in my Sinecc wallet?

We will allocate your deposit as soon as it arrives and we’ll send you an email notification. Note:: We don't accept deposits from third parties, payments must be made in your own name which has been verified with Sinecc. If you need to reach out to our team to follow up on a deposit, you can submit your detailed proof of payment to customersupport@sinecc.com